Exercise bike company Peloton struggled Saturday after a federal agency warned those with children at home should stop using the company’s Tread + treadmills.
The agency, the US Consumer Product Safety Commission, issued an “urgent warning” after reports of 38 injuries and one death related to the machine previously known as the Tread.
The agency said those with young children at home should stop using the machine and warned that the Tread + posed a risk to children, including abrasions, breaks, and even death.
The commission said at least one accident reportedly happened while one parent was using the treadmill. Those who continue to use it should do so in a locked room that is inaccessible to children and pets, the agency said.
The commission also shared a video on Saturday of a child stuck under the machine. After a few seconds the child was able to break free and walk away.
The commission did not provide the age of the deceased or injured child.
Joe Martyak, a commission spokesman, said it continues to investigate the dangers associated with the Tread + machine.
“Given the pattern of hazards that have been reported to affect children in private households with this product, public health and safety warrants such a warning,” Martyak said.
Peloton pushed back on Saturday, saying the commission’s warning was “inaccurate and misleading”. The company said in the statement that there was no reason for consumers not to use the machine, adding that safety warnings should always be followed.
Peloton admitted that “a child died while using the Tread + machine,” adding that they were “shocked and devastated” to learn of the death. The company also reported that another child suffered a brain injury in an accident. The child should make a full recovery, Peloton said.
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April 16, 2021, 1:30 p.m. ET
“While Peloton knows the Tread + is safe for the home in accordance with warnings and cautions, the company is committed to taking all necessary and reasonable steps to further educate members about potential risks,” the company said.
“The importance of following Peloton’s safety warnings and instructions is very evident in the video,” Peloton said, referring to the video shared by the commission. The company added that Peloton is instructing its customers to remove the machine’s security key when not in use to prevent such incidents.
The machine costs more than $ 4,200, according to the company’s website.
Senator Richard Blumenthal, a Connecticut Democrat, urged Peloton to work with the agency.
“It is clear that the Peloton Tread + needs to be recalled,” said Blumenthal. “The company’s attempts to dismiss reports of injury as consumer abuse are irresponsible and inexcusable as there have been several incidents involving adults using the treadmill as directed by the company. ”
Peloton said it had asked the commission to make a joint announcement about the risks of failing to follow safety instructions and asked John Foley, the company’s executive director, to meet with the agency.
“Peloton is disappointed that, despite its offers to collaborate and despite the fact that the Tread + meets all applicable safety standards, CPSC was unwilling to have significant discussions with Peloton before issuing its inaccurate and misleading press release,” the company said .
In a letter published in March, Mr. Foley addressed the child’s death.
“While we have known only a small handful of Tread + -related incidents that have injured children, everyone in Peloton is devastating and our hearts go out to the families affected,” said Foley.