Cyberpunk 2077 is a 2020 action RPG video.
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LONDON – Cyberpunk 2077 was one of the most anticipated games of 2020.
Now, less than a week after its release, Projekt Red’s developer CD is offering refunds as the game has been plagued by poor performance and technical glitches on consoles.
The Polish studio apologized on Monday via Twitter for not showing how the game was played on the base versions of Sony’s PlayStation 4 and Microsoft’s Xbox One. A major criticism in the reviews of the title so far has been the discovery of in-game bugs, crashes, and freezes.
“We should have been more careful that it runs better on PlayStation 4 and Xbox One,” said CD Projekt Red.
The company added that it would roll out new updates over the next few months that should “fix the top issues gamers are facing on last-generation consoles” by February.
But for players unwilling to wait that long, CD Projekt Red said they can refund their copy.
Customers who purchased the game digitally can receive a refund through Sony’s PlayStation Network service or Microsoft’s Xbox platform. Those with physical copies should try to get a refund from the store they bought the game from or, if they didn’t, from CD Projekt Red itself.
CD Projekt Red’s shares fell 11% on Monday. The Warsaw-based company’s share price has fallen around 27% since the game launched on December 10th.
Similar to the dystopian world of the science fiction film “Blade Runner”, cyberpunk lets players roam through an open metropolis called Night City. It is based on the tabletop role-playing game of the same name and contains the actor Keanu Reeves.
Analysts had hoped Cyberpunk would be a hit in 2077 given the success of CD Projekt Red with The Witcher 3: Wild Hunt. The RPG title is considered by some to be one of the greatest games of all time.
Cyberpunk 2077 got a 90% rating on Metacritic, but user ratings were inconsistent due to complaints about the performance of older hardware.